2009 - Petrochem
The company had been through rounds of staffing reductions, change of ownership and management reorganisation. Also, the two plants in question had moved from dedicated control rooms to a shared facility. Andy conducted separate assessments for the two plants in order to identify any common and specific concerns. He identified a number of actions to improve the control of staffing and other human factors risks. A number of them related to the original design of the plant. However, a significant proportion of issues had arisen from the way various changes of plant, procedures and organisation had been managed in the past.